If you receive mail containing threats, phishing or other security related issues, you should always contact Servicedesk. They will ask you for something called a mail header. This is information key to track the sender of the mail. Perform the following steps to find the mail header.
- You need access to the " original email " . If it isn´t you who received the mail the easiest way is to visit the person who received the email. Do NOT forward the original mail since that will destroy the original header.
- Log into Gmail, and open the specific mail .
- Select "Show Original"
- Now copy the header code and mail it to Servicedesk.